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  1. wilber-chaniwa Step1

Listening to other people is one of the first steps that will help you handle a tough situation gracefully. Listening to what is happening and how other people are feeling will help you gain a better understanding of the tough situation. When you listen you will know best how to handle the situation.

  1. Step2

Comforting someone in a tough situation is part of handling it with grace. If the tough situation is you, you can also comfort yourself. Tell the other person that it will be okay. Give a kind hug if appropriate.

  1. Step3

Remain quiet and calm in a tough situation if it is appropriate. When you remain quiet and calm it is easier to access the nature of the situation. Not speaking out of anger or under duress is one way to handle a tough situation with grace. Step away from the situation if possible, to clear your head.

  1. Step4

Take action or speak up when it is appropriate to do so. It’s better to wait until you have something meaningful to say than to speak simply as a reaction to the tough situation. Provide possible solutions or ideas to help someone in a tough situation, if they ask.

  1. Step5

Add humour or levity to a tough situation when appropriate. Handling a tough situation with grace means helping to make a situation weigh more lightly on people’s minds and hearts, not heavier.

  1. Step6

Approach others in a tough situation with an open ear and a pleasant smile. Try not make a tough situation tougher. Whatever the tough situation is, it can be handled, and it is not the end of the world. By keeping the situation in perspective you can handle any tough situation with grace.

Wilbert Chaniwa

 

For more info about Wilbert Chaniwa please visit below links.

 

https://plus.google.com/114253339462455837041/posts

https://www.facebook.com/wilbertchaniwa263

http://wilbertchaniwa.wix.com/profile#!about

http://www.youtube.com/watch?v=exVcSg2G3Es

http://www.youtube.com/watch?v=-sMOlHXbADI

 

 

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